Site Reliability Engineer at IQVIA 📧 [email protected] 📞 +880 17 16734045 🔗 Linkedin 🔗 Github 🔗 Resume
📚 Bachelors in Electrical and Electronics Engineering, 2010-2014, Primeasia University, Bangladesh
Objective
Seeking a role as a Senior or Staff Engineer where I can apply years of experience building and scaling mission critical infrastructure and cloud native services to accelerate innovation and deliver value for the business.
About Me
I believe DevOps culture and SRE principles enable rallying around shared outcomes; increasing productivity while simultaneously improving quality of life. I am well-versed in Agile, Lean Product, GitOps and Infrastructure as Code.
Humble, collaborative, and continuously learning; I am pragmatic in my work style and technology choices. Having worked fully remote for over a decade, I am highly effective at asynchronous collaboration.
Work Experience
Product Site Reliability Engineer | IQVIA (www.iqvia.com)
Dhaka, Bangladesh – (June 2024 - Present)
- Oversee IQVIA's Orchestrated Analytics (OA) Platform infrastructure on AWS, serving over 250 tenants across 70+ EKS clusters in various environments, ensuring reliability and performance for the pharmaceutical and life sciences industry.
- Develop and refine automation scripts and workflows to eliminate repetitive tasks, utilizing Kubernetes, Docker, Helm, GitLab CI/CD, Bash, Python, and Terraform. Emphasize achieving SRE standards of reliability and efficiency through automation.
- Maintain SLAs by proactively monitoring system health, troubleshooting incidents, swiftly responding to alerts, and collaborating with developers and stakeholders to resolve issues and minimize downtime efficiently.
- Continuously assess and implement strategies to optimize cloud resource usage and reduce costs, including right-sizing instances, consolidating workloads, and spearheading platform migration initiatives.
- Document procedures, incidents, and automation scripts, ensuring all processes adhere to compliance and organizational standards.
Senior Consultant (Infrastructure and DevOps) | PwC (www.pwc.com)
Dhaka, Bangladesh – (June 2022 - June 2024)
- Provide cloud technical expertise, including strategic design and architectural mentorship, assessments, and proofs of concept, to support the overall sales lifecycle and consulting engagements.
- Evaluate current cloud environments and propose additional technologies and solutions to maximize cloud benefits and resource utilization.